The system consists of a control panel and a mobile application (iOS & Android). The application allows the subscriber or customer to identify the medical laboratory and its branches, and the doctors in each branch, with the branches displayed on the map. It allows the subscriber to request an appointment for a medical analysis after specifying which tests they would like to perform, along with a set of medical questions about the patient's condition for some tests but not all, such as COVID-19. After approval of the appointment, the patient visits the laboratory or receives a home visit and pays the due amounts either in cash or electronically.